TERMS AND CONDITIONS

TERMS OF USE
Welcome to the Preikestolen Design and our online shop! Preikestolen Design provides this site as a
service to our customers. Please review the following basic rules that govern your use of our website.
If you do not agree to these terms, please do not use this website.

 

CORRECTION OF ERRORS AND INACCURACIES
The information of the Preikestolen Design website may contain typographical errors or inaccuracies
and may not be complete or current. We therefore reserve the right to correct any errors or
inaccuracies and to change and update information at any time without prior notice (including after
you have submitted your order). Please note that such errors or inaccuracies may relate to product
description, pricing and/or availability. We express regret for any inconvenience this may cause. If you
have any problems with your purchase, please contact us immediately and we will assist you.

 

TYPOGRAPHICAL ERRORS
In the event a Preikestolen Design product is listed at an incorrect price due to typographical error or
systems error, Preikestolen Design shall have the right to refuse or cancel any orders placed for
product listed at the incorrect price. Preikestolen Design shall have the right to refuse or cancel any
such orders whether or not the order has been confirmed and your credit card charged. If your credit
card has already been charged for the purchase and your order is cancelled, Preikestolen Design
shall issue a credit to your credit card account in the amount of the incorrect price. Due to fluctuation
in the market, Preikestolen Design beholds the right to adjust the prices shown on the site.

 

APPEARANCE
We have done our best to display as accurately as possible the appearance of the items shown on the
Preikestolen Designs website. Our products are handmade which makes each item one-of-a-kind. The
appearance of our products will therefore differ from the pictures shown on our website. Note that all
measurements are approximate. Although we try our best to be accurate, minor differences might
occur.

 

ENFORCEMENT OF TERMS AND CONDITIONS
By accessing and using the Preikestolen Design website, you agree that your access to and use of the
Preikestolen Design website is subject to these terms and conditions, as well as all applicable laws, as
governed and interpreted pursuant to the laws of Norway.

 

AGE RESTRICTIONS
Parental or guardian consent is required for customers under the age of 18.

 

RETURNS AND EXCHANGES
If you want to regret a purchase done with Preikestolen design, you send the goods back in complete
product packagingwithin 14 days from the day you receive the goods, and you must include the
withdrawal form completely filled out. The return form will be sent together with your goods.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. However, if you receive a refund, the cost of return shipping will be deducted from
your refund.
The condition for the return is that the goods has not been in use and that it may be sold as new. All
tags need to be in the same condition as when you received the goods and be attached to the items. If
the condition of the products appears used, the right of return ceases, and the goods will be shipped
back to the customer, and the customer is then held responsible to all new shipment costs. The
customer will then receive an invoice with the occurring return shipment-costs.

 

WARRANTY
If any return of goods regarding warranty claims, please contact post@preikestolendesign.no and
include: order number, photo of claim area and description of claim. It covers manufacturing faults
only, not from regular use.
Promotion and use of withdrawal follows the established Norwegian law. See the Norwegian
Consumer Law and the Cancellation Act for more information.
Please contact us as soon as possible if you have any reason to be returning your goods to
Preikestolen Design. Return messages from our customers, regarding errors or defects of the
products, must be reported to us by writing, email is accepted.

 

RETURNING THE PRODUCTS

  • Fill in the details about the products to be returned on the return form you received with your order
  • Pack the product and the return form firmly in the original packaging
  • Write the return address on the parcel. Use the address found on the return form. Send the parcel within 14 days after receiving your order.

We will reimburse the value of your order after we have received your returned products.

Return address:
Preikestolen Design AS
Postboks 8027 Forus
4068 Stavanger
Norway
Email to: post@preikestolendesign.no

 

HANDLING
Payment is made either with a debit card or credit card. The order is placed on your payment card when you confirm your order. Shipment is also added in the same process, and will be charged the
payment card. We use the following data to process orders:
– your name and address
– telephone
– billing address
– e-mail address
– payment details

 

DELIVERY
At Preikestolen Design we aim to process and send your order as soon as we can. Orders are usually shipped from 1-3 days after we have received the order. However, please note that made to order pieces such as personal stamping and required adjustments, may take from 2-4 weeks to complete. If you have any personal requirements surrounding delivery dates, please check with us upon placing your order, to see if we can meet your expectations. At Preikestolen Design we will at all times do our best to meet your wishes.

 

SHIPPING
Our packages are shipped with Posten Bring within Norway. Norwegian orders will usually be delivered within 3-5 working days from the day you receive your shipping confirmation. For
international orders, delivery is estimated between 5-10 working days, from the day you receive your shipping confirmation. We do not ship orders on weekends and holidays. Delays may occur during public holidays, sales or other more extreme conditions. Preikestolen Design takes on the risk for the products until you get them. After you have received the products, you should, as soon as possible examine whether the shipment is in accordance with the order confirmation, if the products have been damaged during transport, or if anything from your order is wrong or missing. Please do not hesitate to contact us if something does not match your expectations.